A founder’s time is invaluable, so you’ll need to
be productive.
Naturally, the solution is to delegate tasks and responsibilities to others in order to free up time for founders to get a 10,000-foot view on their companies and maintain that all-so-important perspective.
However, delegation is also useful for another reason: helping your team grow. Over time, your team can be trained to emulate your decision-making process and produce better results.
Additionally, delegating tasks in the correct way will show your team that you trust them. They’ll feel useful and as if they are learning from the experience. This leads to a more collaborative and overall happier team atmosphere.
When considering if you should delegate a task or do it yourself, the first thing to consider is the 80/20 rule. This rule (though it has many applications) forces us to assume that 80% of the results are produced by 20% of the input. If this task is within that 20%, perhaps you should do it yourself. Otherwise, it can almost definitely be delegated.
Next, you should pick the best person for the job. You’ll want to think about how completing this task is relevant to a specific individual and how they will learn/grow from it. Assigning a financial analysis to your Software Engineer wouldn’t make much sense because your Head of Finance could produce better results in less time. Additionally, the experience will help your Head of Finance improve and learn, and he’ll be more motivated to do a good job knowing that this experience will be relevant to him for the future. When
starting a business from scratch,
always assume that your team’s time is just as valuable as your own.
When delegating, it’s important to remember that there are usually two types of delegations: responsibilities and tasks. The latter is far easier. When you delegate a task, make sure it’s clear and precise. Furthermore, make sure that there are clear measurements of what success looks like for that task so that your team knows when they’re done. On the same note, you’ll want responsibilities to follow a similar structure. Although responsibilities are vaguer by nature, it’s important to be specific and to give your team key performance indicators.
If you do everything above, you’re on the right track. But the key to effective delegation is what happens when an assignment is completed. Typically, you’ll feel one of three ways about the results:
A. You’ll be pleased as the task was completed the way you would have done it.
B. You’ll be surprised at the direction taken, but still pleased with the results.
C. You won’t be satisfied.
Option A may seem the most ideal, and in some cases it is, but having a bunch of mini-yous isn’t always perfect. Option B, however, is far more interesting. You want your team to be diverse. Various opinions and skill sets are much more representative of the real world than your singular view. The final outcome, C, is where most people struggle. They’ll either do it themselves or tell their team member to re-do it. But how are either of these effective? If you do it yourself, you’ve wasted the time of your team member. If you demand it to be done differently, you risk leaving your team member feeling confused and dejected. What you should do is tell them what you like about the outcome and then ask why they did certain aspects that you aren’t as thrilled with. Ask them what would happen if they did something different. What you want to do is lead them to a better solution—don’t just give it to them. By doing this, they’ll learn to ask themselves the same questions next time you assign them something. Finally, encourage them to take another stab at it after they understand what could be done better.
Delegating in this way will allow you to be a much more effective leader and really get the most out of your team.
If you’re ready to put these skills into practice and start something new and exciting, consider
submitting your idea
and applying to join Elev Labs.
Max Coppola is a high school senior based out of Long Island, NY. He is one of the Co-founders of Elev Labs.