By Millie Khosla
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July 31, 2020
We all have heard at one time or another that the people you surround yourself with have an incredible impact on you. However, this principle goes the other way as well: you influence your peers just as much as they influence you. As a founder or leader of a company, the influence you have on your colleagues is even more massive. Your actions, ethics, and mannerisms spill over to those closest to you in management, and this effect compounds as your organization grows. Because of this business leaders must be especially wary of their actions; they must highlight the attributes they want their company to reflect. While there are many qualities a leader should embody - ambition, respect, productivity, etc. - the simplest and most impactful one of all is positivity; In 2008, the Genesis Health System, a UC healthcare system, was hit hard by the recession and, like many businesses during the crisis, had to lay off hundreds of employees and cut salaries. Unsurprisingly, there was a company-wide drop in morale; employees felt pessimistic, unhappy, and unproductive. Realizing the problem, company leaders began targeted positivity exercises and workshops, focusing on inspiration and boosting employee morale, starting by embodying a more cheerful attitude themselves. At the end of the workshops, employee optimism rose by 17%, happiness by 19%, and belief in the company by 25%. But, not only did the employees feel better, but they also worked better - they became more productive. This is only one example of a business that has benefitted by improving positivity practices. However, the goal shouldn’t be pulling your company out of a morale rut, so to speak, but rather to avoid one altogether. By implementing positivity practices in your daily life as a business leader, you will be serving not only your customers but also your employees. Below are simple practices to encourage a positive workplace: Practice kindness. The president in the Genesis Health System practiced every positivity workshop himself, making it his own mindset to encourage it in others. Smile at your colleagues, ask them about their day, always have a kind word to give to those you meet. Encourage good work, no matter how big or small it is. When people succeed around you, whether it be in their professional or personal lives, praise them. The better people feel about a task they complete, the more likely they are to continue to succeed. Allow failure. No one is a stranger to failure. However, every failure teaches a lesson - something very familiar to those in startup culture. Instead of taking risks or thinking outside of the box, employees will prefer to be average instead of extraordinary. When someone makes a mistake, don’t punish but praise their efforts. Consider every idea. No matter how big or small an idea brought to you is, consider it fully. Every person who works with you has a different experience and therefore a different insight into the company. By valuing every opinion brought to you, you show your employees that you value them. Millie Khosla is a freshman at the University of California, Berkeley, based out of Arizona. She serves as the Lab Scientist for the Bootstrapping Lab at Elev Labs. Sources: Toor, Shamas-ur-Rehman, and George Ofori. “Ethical Leadership: Examining the Relationships with Full Range Leadership Model, Employee Outcomes, and Organizational Culture.” Journal of Business Ethics, vol. 90, no. 4, 2009, pp. 533–547. West, Bradley J., et al. “Team Level Positivity: Investigating Positive Psychological Capacities and Team Level Outcomes.” Journal of Organizational Behavior, vol. 30, no. 2, 2009, pp. 249–267. Kaufman, Scott B. "Why Inspiration Matters." Harvard Business Review, Nov. 2011, hbr.org/2011/11/why-inspiration-matters. Achor, Shawn, and Michelle Gielan. "What Leading with Optimism Really Looks Like." Harvard Business Review, 4 June 2020, hbr.org/2020/06/what-leading-with-optimism-really-looks-like. Boryensko, Karlyn. "Positive Management: A Key to Better Performance." Talent Management & HR, 3 June 2016, www.tlnt.com/positive-management-a-key-to-better-performance/.